ImplantWise

Partnering to Make Implant Dentistry Easy, Profitable & Scalable
ImplantWise dental implant solutions – DWB dental practice coaching partnership

About ImplantWise

ImplantWise is a turnkey implant dentistry solutions provider empowering dental practices to grow confidently through implant-based services — without additional pressure on the practice owner or clinical team.

Bringing together expert clinicians, streamlined digital workflows, and hands-on training, ImplantWise enables practices to unlock new revenue streams while delivering world-class patient care.

The organisation is led by an experienced team including:
  • Dr Rahul Doshi — Director
  • Dr Bhavna Doshi — Director

Their deep clinical, business and leadership expertise — supported by years of coaching and transforming dental practices across the UK — forms the strategic backbone behind ImplantWise’s unique value proposition.

‍

Why This Collaboration Works

As directors of ImplantWise and founders of Dental Wealth Builder (DWB), Dr Rahul and Dr Bhavna bring a rare dual perspective:

clinical mastery + commercial strategy

This ensures practices not only introduce implant services but are supported to build the systems, skills and business infrastructure required to scale implant delivery profitably and sustainably.

‍

The partnership exists to ensure that:
  • Implants integrate seamlessly into practice workflows
  • The team feel confident and supported
  • Practice owners see predictable financial returns
  • Patients benefit from outstanding treatment and care

‍

What We Deliver Together

Our combined expertise offers practices a complete implant growth pathway:

‍

Strategic Planning

We help practices define how implant dentistry fits into their business model, patient experience and long-term value creation.

‍

Clinical & Digital Integration

ImplantWise brings the clinical experts and digital workflows to deliver predictable, high-quality implant dentistry.

‍

Team-Led Change Management

Our coaching supports practice owners and teams with mindset, communication, and workflow alignment — ensuring the programme becomes embedded in day-to-day operations.

‍

Marketing & Case Acceptance

We help practices:
  • Build strong implant messaging
  • Communicate value ethically
  • Improve high-value case acceptance

‍

Business & Profitability Coaching

DWB overlay implant delivery with business strategy, staffing, goal-setting and KPI monitoring to ensure:

  • Capacity is managed
  • Costs are controlled
  • ROI is realised

Together, we create sustainable implant-driven practice growth rather than “just another service add-on.

‍

Benefits for Practices

Practices working with ImplantWise & DWB report improvements in:

  • Implant service launch confidence
  • Case volume & conversion
  • Average daily revenue
  • Operational workflow efficiency
  • Patient experience & treatment planning
  • Team engagement & capability
  • Leadership confidence
  • Overall profitability

Many achieve significant uplift in high-value clinical delivery within the first 12–18 months.

‍

Why This Matters

Offering implants is no longer optional for practices committed to remaining competitive. However, most struggle because they lack:

  • Trained clinicians
  • A structured workflow
  • Skilled team support
  • Consistent marketing
  • Leadership clarity
  • Business & profitability integration

ImplantWise supports the clinical and digital workflows — and DWB ensures the surrounding business structures allow the implant solution to thrive.

This partnership solves both sides of the challenge:
Clinical capability + Business scalability

“With ImplantWise, we were able to introduce implants without stress — and with DWB’s business coaching, we integrated implant workflows into our systems. Within a year, high-value case acceptance increased significantly and our profit margins strengthened. It transformed our service offering and boosted team morale.
‍

Explore What’s Possible

If you are a practice owner looking to:

‍
✅ Expand high-value clinical services
✅ Introduce implants confidently and safely
✅ Improve profitability
✅ Strengthen your leadership and team capability
✅ Build long-term business resilience

…then this collaboration is a powerful solution.

‍
Book a call with Dental Wealth Builder to learn more about how ImplantWise can be integrated into your practice.

Moxie Works

Bespoke Coaching for Dental & Medical Business Success
Moxie Works dental partnership with DWB dental business coaches

Dental Wealth Builder provides bespoke coaching to all businesses in the dental and medical healthcare arena. Moxie Works is a typical company that we help coach.

The mentoring involves understanding the client’s goals, helping them create a compelling vision, defining their values, and identifying their unique abilities and USPs. This allows us to help our clients define their plans, strategy, and focus. This guidance allows us to use this information to create their unique customer journey and communication plan for every touch point. The objective is for clients to understand their customers, build relationships, and create value in the service to be provided, resulting in a high conversion in sales of service delivery.

The focus also includes providing coaching in leadership and marketing. Thereafter systems in the business workflow are created to achieve efficiency and effectiveness. This creates a stress-reduced but team-driven business. Realistic stretched turnover goals then become the focus, becoming the catalyst for business success and growth.

Corona

Strategic Coaching Series for Building and Growing a Successful Dental Practice
Corona Dental partnership – DWB dental practice coaching collaboration

Strategic Fundamentals for a Successful Dental Practice

DWB delivered bespoke coaching sessions to the clients of Corona, a dental supply company that provides marketing solutions for dental practices. This was delivered by a series of online webinars, delivered in 4 parts, with the ability for questions asked by the attendees and to be answered in detail by Dr Bhavna Doshi. The webinar series was suitable for owners of dental practices that offered private dentistry.

Part 1 – Putting together the Fundamentals of a Successful Practice

  • Overcome obstacles to success
  • Develop your ideal practice
  • Discover how to action and implement these profitable strategies in your practice in a manageable manner for the busy dentist and the team.
  • Create a successful practice and stand out from the crowd
  • Which core areas of your practice can considerably increase its value?
  • Understand the main Growth Systems for Your Practice
  • Learn how to implement and action strategies easily and in a manageable manner
  • Develop entrepreneurial thinking in dentistry
  • Know the key areas of the business of dentistry to focus on

Part 2 – How to Motivate and Inspire Your Team with Transformational Leadership

  • Step up to the next level of success with a united and cohesive team.
  • Learn how to nurture, encourage and grow your team into a productive group of individuals that can take their own initiative and are leaders within their own rights.
  • Nurture an empowered, enthusiastic and motivated Team
  • Help your team to work autonomously independent of your presence but still remain under your leadership and guidance
  • Discover how to prioritise teamwork for team growth and hence practice growth.
  • Inspire your team with the correct values to establish a growth culture
  • Learn how to reduce overall stress for everyone on the team.

Part 3 – How to Achieve Cost-Effective Marketing for Greater Returns

  • Learn the focus areas to help give you a Return on your Marketing Investment
  • Discover how to attract the right calibre of patients to your practice
  • Discover how to choose the correct promotional media for you.
  • Understand how to develop your personalised Marketing Objectives
  • Discover ways of growing your practice from within.
  • Find out how to avoid throwing money away at the wrong marketing
  • Discover the most cost-effective ways of marketing that bring about targeted returns.

Part 4 – Fundamentals of ethical selling with integrity

  • Create a patient journey to enhance the value of your patient experience
  • Steps towards a proven systematic strategic communication process
  • Learn about the most important communication skills for your team
  • The correct integration of a Treatment Coordinator
  • Effectively presenting treatment plans
  • Increasing your Case Acceptances

How to beat your Competition

Creating Treatments Plans that Patients Value

Marketing is Dynamic

Team Driven Success

Leading your Team

SureSmile

Proven Strategies to Boost Clear Aligner Case Acceptance and Patient Uptake
SureSmile clear aligner treatment – DWB dental coaching collaboration

How to Increase Your Case Acceptance for Clear Aligner Treatment

Lecture, Hosted by Dental Update:

Do you want to learn how to increase your case acceptance, attract more patients and learn the strategies for success when offering clear aligners in your practice? This session, delivered by Dr Bhavna Doshi, will do just that! Covering the importance of an effective patient journey and the communication skills of your team to systematic strategies and ethical sales, this webinar will help you develop the entrepreneurial thinking you need to achieve financial success. The lecture is for all dentists, whether recently qualified or those with experience. This may also be beneficial to Treatment Coordinators

Aims and Objectives:

  • Follow steps towards a proven systematic strategic communication process
  • Understand a clinical patient journey to enhance the value of your patient experience
  • Fundamentals of ethical selling with integrity
  • Increase the number of clear aligner cases treated
  • Effectively present treatment plans for greater uptake
  • Learn powerful new patient consultation techniques
  • Learn the fundamentals of cost-effective internal marketing strategies for clear aligner treatments

 

SureSmile clear aligner case acceptance webinar lecture slide

Megagen

Proven Strategies to Grow Implants and Case Acceptance
MegaGen dental implants – DWB dental practice coaching partnership

"Attract More Patients and Learn the Strategies for Success in Implant Dentistry" Was the lecture title for the training day for clients of Megagen.

Dr Bhavna Doshi lecturing at Megagen training day on implant dentistry growth strategies

The topics covered during the lecture included:

  • Promote the Style of Dentistry You Want to Do
  • Fundamentals of Ethical Selling with Integrity
  • Increase Your Case Acceptances for Large Treatment Plans
  • Steps Towards a Proven Systematic Strategic Communication Process
  • Nurture an Empowered, Enthusiastic, and Motivated Implant Team
  • Create a Patient Journey to Enhance the Value for Your Patients' Experiences
  • Enhance Your Personal Brand Values to Match Your Brand Perception
  • Effectively Presenting Treatment Plans
  • Create Cost-Effective Marketing Strategies for Implant Dentistry
  • Develop Entrepreneurial Thinking in Implant Dentistry
  • How Marketing Can Significantly Increase Your Revenue with Proven Systematic Marketing Processes
  • Know the Different Systems That Assist in Creating Growth
  • Discover How to Action and Implement These Profitable Strategies in Your Practice in a Manageable Manner for the Busy Dentist and the Team


    Please find the Download of  Flyer for Implant Growth within a practice

BDIA Dental

Master Communication and Case Acceptance for Practice Growth
BDIA Dental partnership with DWB dental business coaching
Dr Bhavna Doshi speaking on case acceptance at BDIA Dental Showcase

Aims & Objectives: Case Acceptance Skills Presentation

Significantly Increase your Income with Comprehensive Dentistry

Create a clinical journey to enhance the value of your patient experience  

Increase your Case Acceptances for Large Treatment Plans

Enhance your Personal Brand Values to match your Brand Perception

Understand how to integrate and implement the Case Acceptance Process.

Learn steps towards a proven systematic strategic communication process

Discover the psychology behind consistent sales  

Understand consumer purchasing behaviours

Create a patient journey to enhance the value of your patient experience  

Know the fundamentals of ethical communication  

Learn solution-orientated Verbal Skills

Learn specific communication techniques that will resonate with your patients

Learn to develop your own Sales Process

Business Coach Dr Bhavna Doshi speaking at the British Association of Private Dentistry Theatre, at the BDIA Dental Showcase.

The lecture covered the below topics:

Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk

Effective management of self and effective management of others in the dental team, in the interests of patients; providing constructive leadership where appropriate

Maintenance and development of knowledge and skill within your field

Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first

Dr Bhavna Doshi presenting at the British Association of Private Dentistry Theatre

Tabeo

Tabeo Webinar Series: Strategies for Building and Growing a Successful Dental Practice
Tabeo dental finance partnership with DWB dental practice coaches

Tabeo Webinar Series- Creating a Successful Dental Practice

DWB delivered bespoke coaching sessions to the clients of Tabeo, a dental supply company that provides patient finance options to those seeking dental treatment. This was delivered by a series of online webinars with the ability for questions asked by the attendees to be answered in detail by coach Dr Bhavna Doshi. The webinar series was suitable for owners of dental practices that offered private dentistry.

How to get a Significant Return on Your Marketing Investment?

  • How to attract more new patients of the "right type" to your practice?
  • Understand effective online marketing techniques
  • Create cost-effective marketing strategies
  • Learn the key fundamentals to achieve success in any marketing campaign
  • Enhance Your Brand Values to match Your Brand Perception
  • Find out how to avoid throwing money away at the wrong marketing
  • Achieve financial success with proven systematic marketing processes
  • How marketing can significantly increase your Revenue

Getting your patients to say "Yes" to your treatments plans

  • Achieve financial success with proven systematic strategic, ethical sales
  • Create a clinical patient journey to enhance the value of your patient experience
  • Increase your Case Acceptances for Large Treatment Plans
  • Promote the style of dentistry you want to do
  • Steps towards a proven systematic strategic communication process
  • Learn about the most important communication skills for your team
  • The correct integration of a Treatment Coordinator
  • Effectively presenting treatment plans

 

How to Motivate and Inspire Your Team to create a Successful Practice

  • Step up to the next level of success with a united and cohesive team.
  • Learn how to nurture, encourage and grow your team into a productive group of individuals that can take their own initiative and are leaders within their own rights.
  • Nurture an empowered, enthusiastic and motivated Team
  • Help your team to work autonomously independent of your presence but still remain under your leadership and guidance
  • Discover how to prioritise teamwork for team growth and hence practice growth.
  • Inspire your team with the correct values to establish a growth culture
  • Learn how to reduce overall stress for everyone on the team.

Seven steps to strategically growing your practice

  • Understand the main Growth Systems for Your Practice
  • Know the exact process to increase case acceptances
  • Learn how to motivate your team and create an effective team
  • Develop entrepreneurial thinking in dentistry
  • Know the key areas of the business of dentistry to focus on
  • Create cost-effective marketing strategies
  • Learn how to implement and action strategies easily and in a manageable manner
  • Find out how to avoid throwing money away at the wrong marketing
  • Know the different systems that assist in creating profits.
  • Significantly increase your Practice Revenue and Practice Value
  • Overcome obstacles to success
  • Develop your ideal practice

How to increase your Case Acceptances for Cosmetic and Implant Dentistry

  • Create a patient journey to enhance the value of your patient experience
  • Fundamentals of ethical selling with integrity
  • Steps towards a proven systematic strategic communication process
  • Learn about the most important communication skills for your team
  • The correct integration of a Treatment Coordinator
  • Enhance Your Personal Brand Values to match Your Brand Perception
  • Effectively presenting treatment plans
  • Increasing your Case Acceptances

Fundamentals of a Successful Practice

  • Develop your ideal practice
  • Discover how to action and implement these profitable strategies in your practice in a manageable manner for the busy dentist and the team.
  • Create a successful practice and stand out from the crowd
  • Which core areas of your practice can considerably increase its value?
  • Understand the main Growth Systems for Your Practice
  • Learn how to implement and action strategies easily and in a manageable manner
  • Develop entrepreneurial thinking in dentistry
  • Overcome obstacles to success
  • Know the key areas of the business of dentistry to focus on

Bredent

Boosting Implant Success with SKY Digital Workflows and Practice Growth Strategies
Bredent dental implant system – DWB dental coaching partnership

Dr  Bhavna Doshi at Bredent SKY Discovery Day: Digital and Beyond

The programme is aimed at dentists who place around 20–50 implants a year and are looking for the next step to increase implant numbers and improve practice efficiency.

The aims of the programme include significantly increasing income from implant dentistry and creating a clinical journey that enhances the value of the patient experience. It covers the following:

  • Discovery of the full SKY "Fast and Fixed" digital workflow
  • Tips and tricks for case planning with coDiagnostiX
  • New products, options, and workflows with SKY components
  • How to develop your practice, sell, and place more SKY implants

The programme is also suitable for all team members, including nurses, receptionists, and practice managers.

Coltene

Empowering the Coltene UK Sales Team Through Proven Strategies
Coltene dental products partnership with DWB dental practice coaching

Business Coach Dr Bhavna Doshi has provided well-received sales training to the Coltene UK sales team. The topics covered included:

  • The psychology of sales
  • Communication skills
  • Understanding personalities highlighted by the DISC system
  • Listening skills
  • Building trust
  • Creating value
  • Understanding the difference between “want” and “need”
  • Knowing the USP for the variety of materials being sold
  • How to bypass the gatekeeper when contacting a dental practice

Practice and role play were essential parts of the training.

Dentex

Comprehensive Training & Leadership Contributions with Dentex
Dentex dental group partnership with DWB dental business coaching

Dr’s Bhavna and Rahul have been involved with Dentex.

Their involvement started as becoming Regional Partners, Rahul Doshi becoming the Clinical Director, delivering online training via webinars and providing Communication Training and Development.

Regional Partners

Rahul and Bhavna were some of the founding dentists of Dentex and joined as Regional Partners.

Please find some articles explaining the early co-ownership model and their story.

Dentex Co-ownership model for dentists

Rahul Doshi case study as a Dentex Partner

Dentex Vision

Webinar Delivered by Dr Bhavna Doshi, and hosted by Dr Rahul Doshi

Dental Coach Bhavna has taught dental teams, including nurses, receptionists, TCO and dentists, about creating a Patient and Communication Journey for patients. Bhavna has also provided webinars and coaching to individual dentists within Dentex. Rahul has provided webinars on creating exceptional transitional restorations.

Practice Communication Training

Bhavna has provided Communication Coaching and Mentoring to Dentex Practices through Masterclasses, Workshops, Online Training and Monthly Calls, alongside Rahul's role as Dentex's Clinical Director. Because Dentex practices were already engaging with DWB through conferences and webinars, the Masterclass series was built to connect directly with what was being discussed at those events.

The Communication Masterclasses have been specifically designed to increase in complexity as dentists, and team members advance from one to the next. This made it easier for delegates to learn and understand how to integrate the communication journey into their practice and role. The coaching started with providing foundational knowledge to provide more sophisticated language skills and techniques.

DWB Masterclass Outline

Masterclass 1

This seminar is about establishing a Sales Process and designing a Communication Journey for patients. We will break down the entire journey into its most minor components, allowing you to build trust and value for your patients. We will start with the techniques and tools needed for impactful Foundational Verbal Skills and explore Verbal & Non-Verbal Communication techniques. We will then elaborate on these in subsequent Masterclasses to elevate them into advanced communication. We will also be reiterating creating the Vision for your practice and looking at how you can differentiate your practice from others.

Masterclass 2

In this seminar, we will elaborate on the Foundational Verbal Skills & techniques learnt in Masterclass 1 with Roleplay. We will also go over how to communicate various types of clinical cases. This masterclass will include much roleplay integrating all the pre-preparatory work to pre-engage patients.

Masterclass 3

In this seminar, we break down the Clinical Examination and Case Presentation part of the Sales Process to better interact, engage and co-discover with patients. Thereafter, we will discuss the Treatment Coordinator Role and how to integrate it into the practice regardless of whether you have a specific role carved out or not. We will also go through Diary Management and Diary Zoning to optimise appointment diaries.

Masterclass 4

In this final seminar, we will put all the ideas together so that you can see the entire Patient Journey and Communication Process. There will also be the introduction of advanced communication skills mitigating cost barriers and finance negotiation. We will cover Reviews, Internal Marketing and other associated sales tools to enhance communication.

DWB communication masterclass workshop session for Dentex dental teams
DWB communication masterclass group photo with Dentex practice teams

Dentex Conference

Dr Rahul Doshi is the Clinical Director at Dentex and was honoured to help moderate Dentex Conferences to date.

They have been attended by Dentex Partners, dentists, business development managers, nurses, reception team, practice managers and the variety of coordinators that work in a dental practice.

Dentex Annual Conference 2022 at The Londoner moderated by Dr Rahul Doshi
Dentex Annual Conference 2022 session at The Londoner London
Dentex Annual Conference 2022 panel discussion at The Londoner

DMG

Courses Delivered by Dr Rahul Doshi (Supported by DMG)
DMG dental materials – DWB dental practice coaching collaboration

Dr Rahul Doshi Delivered the Following Courses Supported by DMG

  1. Designing Smiles with No Preparation and Ultrathin Veneers
  2. Creating Exceptional Transitionals for the Perfect Smile (Hands-on Course)
  3. Predictable Post and Core

FMC

Two Decades of Contribution to FMC and the Dental Profession
FMC dental media partnership with DWB dental business coaches

Working with FMC…

Dr Bhavna Doshi speaking at the NOEDS 2023 dental business conference

Drs Rahul and Bhavna Doshi have worked with FMC for the past 20 years in multiple roles:

  • Mentoring and teaching cosmetic dentistry, delivered as lectures and hands-on training
  • Providing lectures on dental marketing, sales, practice development and growth, and building an exceptional team at various dental conferences
  • Serving as judges for The Private Dentistry Awards
  • Serving as judges for Dental Industry Awards
  • Member of the editorial board of Private Dentistry publication

Leadership Lecture

Dr Rahul Doshi delivering a leadership lecture at an FMC dental conference

Hands-On Dental Training

Hands-on cosmetic dentistry training at an FMC event

Cosmetic Dentistry Course

Cosmetic dentistry course attendees during FMC hands-on training
Cosmetic dentistry course group photo from FMC training event

Judging for Private Dentistry Awards and Dental Industry Awards

Dr Bhavna Doshi serving as a judge at the Private Dentistry Awards

Optident

Empowering Dentists with Advanced Communication & Sales Training for Greater Case Acceptance
Optident dental products partnership with DWB dental practice coaching

High-Level Patient Communication for Greater Case Acceptance

Optident arranged training programmes to be delivered to Private dentists by business coaches, Dr’sRahul and Bhavna Doshi,  in London and Manchester. This course was designed to help aspiring dentists who want to increase private dental work & master the art of communicating treatment plans at a high level.

The training helped the delegates to develop a value-based mindset, the desire to deliver high-quality private dentistry, and preferably have a supportive team that would like to reach the same goals.

SUBJECTS COVERED:

  • Convert from NHS to Private
  • Increase the number of cosmetic & implant cases treated
  • Achieve financial success with proven strategic systems
  • Effectively present treatment plans for greater uptake
  • Develop your own Communication Sales Journey
  • Learn powerful new patient consultation techniques
  • Advanced sales communication skills
  • Learn the correct verbal skills for the appropriate patients
  • Do more of the dentistry you love

Optident delivers clinical training courses to dentists. Most often, the dentists that were trained on courses by Optident were rarely able to gain practice in the newfound skill or technique and use the new material or equipment purchased as the dentists. This was often because the dentist lacked suitable communication skills or confidence to present the ideal and ethical treatment plan that the patient should receive. The objective of the course delivered by Rahul and Bhavna was to use the new-found knowledge, skill and technique in delivering better patient care, thus gaining more experience and confidence in the new techniques, facilitating better patient care and personal growth for the dentist.

High-level patient communication training course for dentists in Manchester
High-level patient communication training course for dentists in London

Bhavna has provided sales training to the Optident Telesales team.

The topics covered included:

The Psychology of Sales

Communication skills

Understanding Personalities highlighted by the DISC system

Listening Skills

Building Trust

Creating Value

Understanding the difference between “Want” and “Need”

Knowing the USP for the variety of materials being sold

How to bypass the gatekeeper when contacting a dental practice.

Telephone role-play during the training helped solidify the information shared. This allowed for easier implementation of the new learnt skills and increased sales for Optident.

Philips

Inspiring Leadership and Case Acceptance Strategies: Dr Bhavna Doshi’s Lectures on Behalf of Philips
Philips Oral Healthcare partnership with DWB dental business coaching

Lecturing on behalf of Philips

Dental Coach Dr Bhavna Doshi was delighted to be sharing her thoughts on "Creating Team-Driven Success" at Dental Forum UK on behalf of Headline Sponsor Philips in Marbella, Spain.

Drawing upon 30 years of experience, she shared an insightful look into how dental practices can harness the power of leadership, culture, teamwork, and energised dynamics to create a work environment within your practice that revolves around team-driven success rather than top-down directives. This presentation was directed at dentists who owned a group of dental practices and other dental suppliers.

Dr Bhavna Doshi presenting Creating Team-Driven Success at Dental Forum UK for Philips in Marbella Spain

Bhavna also shared her thoughts on "How to increase Case Acceptance" at the British Dental Industry Association on behalf of Philips.

This was a 2-day event attended by the whole dental industry, including suppliers for the dental industry; personnel from dental Universities, including Professors; NHS and Private dentists and their teams.

‍

Dental Coach Dr Bhavna Doshi was delighted to be sharing her thoughts on "Creating Team-Driven Success" at Dental Forum UK on behalf of Headline Sponsor Philips in Marbella, Spain.

Drawing upon 30 years of experience, she shared an insightful look into how dental practices can harness the power of leadership, culture, teamwork, and energised dynamics to create a work environment within your practice that revolves around team-driven success rather than top-down directives. This presentation was directed at dentists who owned a group of dental practices and other dental suppliers.

Dr Bhavna Doshi speaking at the British Dental Industry Association conference on behalf of Philips

Bhavna also shared her thoughts on "How to increase Case Acceptance" at the British Dental Industry Association on behalf of Philips.

This was a 2-day event attended by the whole dental industry, including suppliers for the dental industry; personnel from dental Universities, including Professors; NHS and Private dentists and their teams.

Straumann

Critical Success Factors for Building DSOs in Emerging Markets
Straumann dental implants partnership with DWB dental practice coaching

Dr Rahul Doshi delivered a lecture in Istanbul on the topic of Critical success factors & insights for a DSO. In Turkey, the DSO concept is still new, and the DSOs are small, from 4 dental clinics up to usually 20 clinics. The lecture answered the below questions and provided information on the following:

  • How did you grow your business? Key success stories, real examples and statistics to show how it worked.
  • Your turning points, your key pain points, how did you address those?
  • How did you manage the dentists? It’s the hottest topic for them at present; maybe you also know how other DSOs are doing it as well; they are trying to decide if they go for a salaried model or a self-employed model. At present, it’s a mixture of both, and they are unsure if there is a model that does really work and is interested in learning it.

The following DSO Advantages were also discussed.

  • Access to the latest technology and modern (immediate) treatment concepts
  • Marketing power
  • Multi-speciality offering “one-stop shop”
  • Highly trained staff
  • Comprehensive service
  • Competitive and predictable prices
  • Financing options and warranties
  • Accessibility (cross-regional coverage, online scheduling, weekend availability)

Dental Beauty Partners

Comprehensive Communication Coaching & Masterclasses for Dental Beauty Practices
Dental Beauty Partners collaboration with DWB dental practice coaching

Dr Bhavna Doshi delivered a bespoke Communication Coaching programme to Dental Beauty Partners, a multi-site group of dental and aesthetic practices. Because the group operates across several locations rather than a single site, the coaching focused on getting every practice speaking to patients in the same consistent, structured way — so a patient's experience feels the same whichever Dental Beauty practice they walk into.

The Communication Masterclasses have been specifically designed to increase in complexity as dentists, and team members advance from one to the next. This made it easier for delegates to learn and understand how to integrate the communication journey into their practice and role. The coaching started with providing foundational knowledge to provide more sophisticated language skills and techniques.

The objective of the Masterclasses is to elevate personal knowledge and help the individual development and growth of the team members of the practices participating.

DWB Communication Masterclass group session with Dental Beauty Partners practice teams

DWB Masterclass Outline

Masterclass 1

Building one Sales Process and Communication Journey that every Dental Beauty practice could apply consistently, regardless of site. This session covered Foundational Verbal Skills and Non-Verbal Communication, and set the shared standard the rest of the series built on.

Masterclass 2

Roleplay-based practice of the Foundational Verbal Skills from Masterclass 1, working through the specific case types Dental Beauty teams see most often, so staff across different sites could handle patient conversations the same way.

Masterclass 3

A breakdown of the Clinical Examination and Case Presentation stages, plus how to introduce a Treatment Coordinator role across a multi-site group, along with Diary Management and Diary Zoning to keep appointment books optimised at every practice.

Masterclass 4

Bringing the full Patient Journey together, with advanced communication skills for handling cost objections and finance conversations — plus how Dental Beauty practices used Reviews and Internal Marketing to reinforce the group's reputation across all its sites.

WhatsApp