The DWB “Systemised Patient Journey to Increase Case Acceptances” Program
- The Program has been worked on in a variety of practices over the span of 30 Years!
- It has been proven to succeed in 100% of practices.
- Our Strategies are proven to increase revenues by 20-30% as a minimum.
- Our pioneering TCO role and integral training were the first of its kind in the UK.
- We have consequently trained/coached most consultants and trainers in the UK who are even today using our techniques and strategies.
- Our innovative new patient journey and experience is established in 1999.
Key Benefits of the DWB “Systemised Patient Journey to Increase Case Acceptances” Program:
The DWB “Systemised Patient Journey to Increase Case Acceptances” Program includes:
You will have access to ONLINE SUPPORT TRAINING of over 65 Videos in 12 Modules, each with specific Action Plan Videos & Workbooks that tell you exactly what to do. You will also have access to additional Bonus Material.
Training in all Verbal Skills
You and your team will be provided with wording to communicate with your patients and in the right sequence according to your bespoke Sales Process.
Personal Customised Coaching Sessions
We will help you to develop the right strategies and integrate the correct systems within your practice to help implement the Case Acceptance Process.
Understand the Psychology behind Increased Sales
This module will help to understand patient purchasing behaviours and facilitate your mindset to create greater sales.
Developing Your Unique Sales Process
The program will enable you to develop a stepwise process for gaining greater case acceptance of fuller and more comprehensive high fee-based treatment plans.
Enhanced Telephone Patient Management
We will cover every eventuality when communicating with potential patients to help choose your practice over others. We will share a unique telephone management structure that will help get patients into your practice.
New Patient Consultations
You will learn how to best manage different personality type patients using a well-established stepwise process of consultation. This will help you and your patients to co-discover their exact needs and requirements.
Impactful E-Consultations
The program includes modules on how to get the best from virtual consultations so that you add significant benefit to your patients in terms of value provided.
Integrating a Treatment Coordinator Role
Not all practices can or do create a treatment coordinator role. We will show you the benefits financially and how easily you can incorporate this role without any additional expense to you.
Elevated Communication Skills
You will be able to build value in patient perception right from the start to create the best possible first impression. The program enables personalised verbal skills to enhance communication. Without correct communication skills, even the best messages can be interpreted incorrectly. You will discover simple methods to allow you to communicate effectively.
Focused Clinical Examination
We will teach you methods of integrating co-discovery techniques that will enhance your clinical examination for improved patient awareness and engagement.
Effective Case Presentations
We will teach you case presentation techniques that allow you to discuss patient treatment choices and options in an optimal way.
Helping Your Patients Afford Treatment
Following a uniquely designed and structured plan of communication, you and your team will be able to match your patient’s affordability to the appropriate treatment plans.
Solution Selling Verbal Skills
We have compiled a unique set of verbal skills (established over 30 years and proven to work consistently) that will help overcome all challenges and promote an increased case acceptance rate. You will have access to unique recorded verbal skills that enabled us to gain significant high-value case acceptances.
Aligning Patient Perception
We will teach you the points in the stepwise process where you will be able to establish a huge impact on the value.
Cost-Effective Internal Marketing
The program also covers unique ways of promoting services to your patients and establishing protocols to attract new patients from within.
Action Plan Videos and Workbooks
These will highlight the exact actions you need to take and help you to better understand the philosophies behind the practical strategies.
WHAT WILL I GET WITH THE PROGRAM?
Training in all Verbal Skills
Personal Customised Coaching Sessions
Understand the Psychology behind Increased Sales
Developing Your Unique Sales Process
Enhanced Telephone Patient Management
New Patient Consultations
Impactful E-Consultations
Integrating a Treatment Coordinator Role
Elevated Communication Skills
Focused Clinical Examination
Effective Case Presentations
Helping Your Patients Afford Treatment
Solution Selling Verbal Skills
Aligning Patient Perception
Cost-Effective Internal Marketing
Action Plan Videos and Workbooks
You will have access to ONLINE SUPPORT TRAINING of over 65 Videos in 12 Modules, each with specific Action Plan Videos & Workbooks that tell you exactly what to do. You will also have access to additional Bonus Material.
BONUS MATERIAL:
- A 30 Minute Leadership Coaching Call: These calls are conducted by either Bhavna or Rahul personally. Here they can help you to overcome any immediate challenges or help you to implement any of the ideas in the program.
- Audio Recording of all modules.
- Monthly Q & A Sessions: These are held in small group sessions by either Bhavna or Rahul. Many practitioners have found these very useful as they have progressed through the program. Usually, topics are dependent upon the specific challenges of the business owners. However, they also include updated new information keeping the program current.
- Book recommendations: Each module has a curated list of recommended books to read.
- Access to the Private DWB Coaching Client Blogs: You will get a free access passcode to all the detailed coaching blogs personally written by Bhavna And Rahul that is usually only accessible by their top-level clients. They are part of an online support package provided to all private coaching clients only.
- Periodic Update Emails: These will help you to stay on track and provide updated information.