The DWB “Systemised Patient Journey to Increase Case Acceptances” Program includes:
You will have access to ONLINE SUPPORT TRAINING of over 65 Videos in 12 Modules, each with specific Action Plan Videos & Workbooks that tell you exactly what to do. You will also have access to additional Bonus Material.
Training in all Verbal Skills
You and your team will be provided with wording to communicate with your patients and in the right sequence according to your bespoke Sales Process.
Personal Customised Coaching Sessions
We will help you to develop the right strategies and integrate the correct systems within your practice to help implement the Case Acceptance Process.
Understand the Psychology behind Increased Sales
This module will help to understand patient purchasing behaviours and facilitate your mindset to create greater sales.
Developing Your Unique Sales Process
The program will enable you to develop a stepwise process for gaining greater case acceptance of fuller and more comprehensive high fee-based treatment plans.
Enhanced Telephone Patient Management
We will cover every eventuality when communicating with potential patients to help choose your practice over others. We will share a unique telephone management structure that will help get patients into your practice.
New Patient Consultations
You will learn how to best manage different personality type patients using a well-established stepwise process of consultation. This will help you and your patients to co-discover their exact needs and requirements.
The program includes modules on how to get the best from virtual consultations so that you add significant benefit to your patients in terms of value provided.
Integrating a Treatment Coordinator Role
Not all practices can or do create a treatment coordinator role. We will show you the benefits financially and how easily you can incorporate this role without any additional expense to you.
Elevated Communication Skills
You will be able to build value in patient perception right from the start to create the best possible first impression. The program enables personalised verbal skills to enhance communication. Without correct communication skills, even the best messages can be interpreted incorrectly. You will discover simple methods to allow you to communicate effectively.
Focused Clinical Examination
We will teach you methods of integrating co-discovery techniques that will enhance your clinical examination for improved patient awareness and engagement.
Effective Case Presentations
We will teach you case presentation techniques that allow you to discuss patient treatment choices and options in an optimal way.
Helping Your Patients Afford Treatment
Following a uniquely designed and structured plan of communication, you and your team will be able to match your patient’s affordability to the appropriate treatment plans.
Solution Selling Verbal Skills
We have compiled a unique set of verbal skills (established over 30 years and proven to work consistently) that will help overcome all challenges and promote an increased case acceptance rate. You will have access to unique recorded verbal skills that enabled us to gain significant high-value case acceptances.
Aligning Patient Perception
We will teach you the points in the stepwise process where you will be able to establish a huge impact on the value.
Cost-Effective Internal Marketing
The program also covers unique ways of promoting services to your patients and establishing protocols to attract new patients from within.
Action Plan Videos and Workbooks
These will highlight the exact actions you need to take and help you to better understand the philosophies behind the practical strategies.