Case acceptance
As a clinician gaining a case acceptance is the process of helping someone discover something of value, therefore they are happy to pay for it
Assessment Process for Greater Case Acceptances
Patients are living longer and they want to stay healthy and look good for their age. This means that dentists have an increasingly important role to play in improving the appearance and maintaining the functions of a dentition. This shift in focus from treatment of disease alone to improving the quality of life is a significant trend that is impacting our daily work. It has moved dentistry from a need-based service to a want-based service. Also, patient expectations are increasing due to the huge volume of information now available to them. For this reason it becomes critically imperative to create a case acceptance process that allows both dentist and patient to co-discover the needs and requirements of the patient. This prompts discussion of relevant treatment options and provides value in your practice. It also enables you to exceed patient expectations by effective communication. At DWB, we have developed a unique 3-Step Case Assessment Process that helps you to achieve your productivity goals as well as those dental goals of your patients
Implementation of the Case Assessment Process will help you to:
Understand your patients’ needs better
Increase your case acceptance rate
Automate your internal marketing
Develop a cohesive and efficient team
Create raving fans and ambassadors for your practice
Achieve practice success
The Case Assessment Process learning objectives include:
Patient Phone Management
This covers every possible eventuality and verbal skills to allow prospective patients to choose dental practice.Patient Phone Management
This covers every possible eventuality and verbal skills to allow prospective patients to choose dental practice.
Pre-Interview Technique
Here you will learn how to get your patients prepared for the interview in dental practice.Pre-Interview Technique
Here you will learn how to get your patients prepared for the interview in dental practice.
Pre-Interview Management
You will see how easy it is to build value in your practice right from the start and create the best first impression.Pre-Interview Management
You will see how easy it is to build value in your practice right from the start and create the best first impression.
Treatment Coordinator
Not all practices can or do create a treatment coordinator role. We will show you the benefits financially and how easily you can incorporate this role without any additional expense to you.Treatment Coordinator
Not all practices can or do create a treatment coordinator role. We will show you the benefits financially and how easily you can incorporate this role without any additional expense to you.
Communication Skills
Without correct communication skills even the best messages can be interpreted incorrectly. You will discover simple methods to allow you to communicate effectively.Communication Skills
Without correct communication skills even the best messages can be interpreted incorrectly. You will discover simple methods to allow you to communicate effectively.
Exact verbal skills
Personality Assessment
Understanding true patient concerns
Identifying patient budget
Building value
Aligning with patient perception
Providing patients with viable solutions
Exceeding patient expectation
Dentist-Patient rapport building technique
For a Free initial Consultation to discuss your aspirations and how we can support you please contact us here:
and receive from us complimentary access to the following:
Access to Business Book Summaries
Access to DWB Private Client Blogs
For “7 Focuses for Challenging Times” ebook
DWB Business Strategy Wheel
DWB Quiz and Personalised Report
Engagement in the core practice strategy through enhanced knowledge. Skills And Training.
Easy to use enabling successful. execution of strategy for the entire team.
Consolidating high performance for highly productive and successful practice.
Private Dentistry Awards Judges
Editor For Premium Practice Dentistry
Past President British Academy of Cosmetic Dentistry
Directors of Perfect Smile Advanced training Institute
