Achieving a great practice has much to do with choices and decisions. This forms the foundation of gaining case acceptances from our patients. However, it is not only about giving choices but also making sure that those choices are understood and hence more favourable decisions can be made.
Creating a highly productive business is more about effective leadership than it is about simply following operational systems alone. An important part of leadership is about understanding why your employees choose to stay with you or why they would choose to leave.
It is true that mistakes provide the grounds for sound learning. However, it is still better if you can learn from the experience of others and not make critical mistakes to begin with – especially when their impact is detrimental to the success of your practice.