Balancing KPIs and People, Strategy and Culture: The Key to Long-Term Success

In the complex world of leadership and management, there’s an age-old debate that seems to resurface time and again: What’s more crucial for long-term success, KPIs or people? Strategy or culture?

From my experience, drawing a line in the sand between these elements and adopting an either/or stance is a surefire way to stifle both progress and morale. The truth is, achieving both outstanding results and fostering deep, meaningful […]

Debunking 10 Leadership Myths: Insights for Practice Owners

In the world of dental practice management and ownership, leadership stands as a pivotal cornerstone, often misunderstood and shrouded in myths. These misconceptions can significantly hinder practice owners from achieving the results they desire, despite their earnest efforts to motivate and inspire their teams. The journey to effective leadership is fraught with challenges, many of which stem from outdated or erroneous beliefs about what leadership truly entails.

As Marshall […]

By |2024-12-10T15:38:26+00:0020 May 2024|Categories: Dental Leadership|Tags: , , |

Navigating the Storm: A Business Leader’s Guide to Thriving Amidst Chaos

In the unpredictable voyage of leadership, encountering storms is inevitable. As a business leader, you navigate not only the calm seas but also the tumultuous waves that threaten to unsettle both your professional and personal life. It’s in these moments of upheaval that your mettle as a leader is truly tested. But remember, amidst the chaos, there lies a tremendous opportunity for growth, learning, and resilience. Here’s how […]

By |2024-05-20T07:40:24+00:0020 May 2024|Categories: Dental Leadership|Tags: , |

Rethinking Staff Recruitment: A Focus on Retention as the Path to Becoming a Prime Employer in Dentistry

In the competitive landscape of dental practice management, an emerging trend has placed recruitment and retention at the forefront of strategic priorities. Amid a national concern over staffing shortages within the industry, dental practice owners are grappling with a critical challenge: how to attract and retain top talent. The solution, however, begins not with recruitment but with a fundamental shift in mindset towards staff retention.

The Recruitment Conundrum and […]

By |2024-12-10T15:40:06+00:0020 May 2024|Categories: Dental Leadership, Team Motivation|Tags: , , |

Debunking 10 Leadership Myths

Photo of Bhavna and Rahul Doshi Speaking on Leadership

Many myths associated with leadership permeate our thinking and prevent many practice owners from getting the results they want. As a direct consequence of this unrealistic logic, dentists fail to motivate and inspire their teams despite putting much effort into this endeavour.

Many tend to have erroneous perceptions of what […]

By |2023-03-17T19:05:53+00:0017 January 2022|Categories: Dental Leadership, Practice Growth, Practice Manager, Team Motivation|

10 Ways to Hire the Right People

One of the most fundamental jobs a leader will ever do is to develop the right culture within their practice or organisation. The correct culture with the right values will inevitably drive the business forward to realise its Vision.

Edgar Henry Schein, a former professor at the MIT Sloan School of Management, said,

Leadership is the Management of Culture”.

If you get this critical role right by […]

By |2023-03-17T18:20:37+00:001 November 2021|Categories: Business Consultancy, Dental Leadership, Practice Growth|

Cost of Hiring a New Employee

The Cost of Hiring a New Employee vs. Training an Existing Practice Team Member

The talent shortage in dentistry is the biggest challenge faced by dental practices today. In a recent poll of practice owners, 63% of respondents said they are unable to find enough qualified candidates to fill open positions, and 26% anticipate this to become a larger problem in the coming years.  In the face of this […]

By |2023-03-17T18:27:53+00:0026 April 2021|Categories: Dental Leadership, Practice Growth, Practice Manager|

Let New Patients Rain on You

To attract more new patients or to motivate existing ones to commence with treatment, you need to either become a rainmaker or acquire one. A rainmaker brings more business to any organisation and provides the opportunity to increase their income. They make patients rain on you!

They come in many guises, including the principal, the manager, the nurse, and the entire team. And be under no […]

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