Balancing KPIs and People, Strategy and Culture: The Key to Long-Term Success

In the complex world of leadership and management, there’s an age-old debate that seems to resurface time and again: What’s more crucial for long-term success, KPIs or people? Strategy or culture?

From my experience, drawing a line in the sand between these elements and adopting an either/or stance is a surefire way to stifle both progress and morale. The truth is, achieving both outstanding results and fostering deep, meaningful […]

Is your dental practice getting left behind?

I know Why Your Patients Are Leaving. Do You? 

A dental practice, like all other businesses, is forever undergoing an inevitable change. These changes could be either self-inflicted or imposed upon you, planned or unplanned. A team member leaving or arriving is a change in the team dynamics. The introduction of a new treatment changes how you promote that treatment. New regulations are a change in how you […]

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